Leo & Ugo uses its own size guide.
You will find on each of our product sheets our "size guide"
personalized to help you in your process. Each model is designed according to
our size guide, to ensure a fit adapted to each size offered.
Our size guide consists of sizes 0 to 6, corresponding to 36 to 50.
(Pleated pieces have sizes ranging from 1 to 3, specific to this type of
model.)

To discover our size chart, click here.

Find the composition of our products directly on the product sheet of the selected model
in the "Composition" tab, along with the description and the
reference of the chosen model.

leo & ugo allows you to return your product within 30 days
after receiving your order, provided that it has never been worn and
that it has a quality defect.
You have the option to request an exchange or a refund, the return shipping costs
are the responsibility of leo & ugo.

You have the possibility to add your favorite items to your wishlist by
clicking on the heart present on the photo of the product that interests you, in
the collection.
If you are subscribed to our newsletter, you will receive an alert in case of restock.

This wishlist will also allow you to be notified when the items you
like are about to run out.
Subscribe to our newsletter here.

To find the articles from last year's collection, we invite you to visit our Archive store, 90 rue d’Aboukir, 75002, Paris, France.
You can also check our website, in the "Last Chance" section, where our previous collection is available, with a 30% discount all year round.
Access the previous collection here.

You can create an account to track your carts and orders.

To log in to your account, click here, then enter your e-mail address and your password to identify yourself.

save them in your wishlist by clicking on the small heart, located at the top right of the product photo that interests you, in the collection.

This wishlist also allows you to receive alerts about your favorite items: in case of restocking or when stocks are about to run out.

To subscribe to the newsletter, you can find the registration form
during your first visit to our website or at the bottom of the
page.
Sign up in a few clicks by providing your email address and password.
Your subscription entitles you to a 15% discount on your
next order.
Sign up now here.

Sign up for our newsletter to not miss any of the latest
brand news:
discover our new products with weekly drops upon the arrival of new
collections, be informed of upcoming promotions, explore our color combinations and our recommendations.
Sign up now here.

You have the option to configure your browser to accept or
refuse cookies.

The site leoetugo.fr uses cookies to improve your browsing experience, to establish visit statistics, and to offer you content tailored to your interests.

The information collected on the site leoetugo.fr (for example via the forms
contact or order details) are intended exclusively for Leo & Ugo.

In accordance with the General Data Protection Regulation (GDPR) and
under the Data Protection Act, you have the right to access, rectify,
to object to and delete your personal data.

To exercise these rights, you can contact us at the following address:
contact@leoetugo.fr

After your online purchase, allow an average of 4 business days for the processing
of your order.
In France, allow 48 hours for delivery once your package has been shipped.

leo & ugo is committed to delivering its creations worldwide: France,
Belgium, Overseas & DOM-TOM, Europe, United States, Canada, Asia, Oceania,
Middle East, as well as most other international destinations.

Europe: free delivery
Rest of the world: free delivery from €100 purchase

leo & ugo offers you different secure payment methods for your
online orders:
- Visa
- Mastercard
- American Express
- Postepay
- Apple Pay
- PayPal
- Bancontact

You have the option to make a payment in 3 installments without fees thanks to
our partner Klarna (Slice It).
This option is available as a payment method at the time of your purchase.

In accordance with the Consumer Code, you have a period of 30 days
from the receipt of your order to exercise your right of
withdrawal. Items must be unworn, unwashed, with their tags
and in their original packaging.
Damaged, incomplete, soiled items or certain accessories (for
hygiene reasons) cannot be accepted for return.
Only size and color exchanges are possible. (Subject to
availability).

Return shipping costs are covered by leo & ugo.
We will send you the necessary return labels after your
request has been approved by our customer service.

1. Contact our customer service by email at contact@leoetugo.fr indicating
your order number and the reason for the return or request a return directly on your customer account.
2. Carefully pack the product and include a copy of the invoice or
order form.
3. Ship the package by return parcel.

Once your return is received and validated by our team, the refund will be
made within 4 to 7 days, via the same payment method used during
of your order.
You can also choose to make an exchange for size or color
(subject to availability). Delivery times will be the same as those of
your initial order, approximately 7 business days for processing and delivery.

• We have two stores in France:

  Paris – Marais: 54 rue des Rosiers, 75004 Paris, France
  I'm going there
• Rouen: 84 rue Saint-Romain, 76000 Rouen, France
  I'm going there
  Find all the information about our stores here.

Paris – Marais:
- From Monday to Sunday, from 11 a.m. to 7 p.m.
Rouen:
- Monday and Tuesday: 1 p.m. to 7 p.m.
- From Wednesday to Saturday: 10 a.m. to 7 p.m.

For any request, please send us an email at contact@leoetugo.fr.

A member of our team will respond to you within 24 hours.
You can also contact us directly via the form on the page «
Contact us » on our website, accessible here.
For any additional information, you can also subscribe to
our newsletter here.